Privacy Policy

Introduction

At Aerii, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

Information We Collect

When you place an order or interact with our website, we collect the following information:

Contact Information: Your name, email address, and phone number
Shipping Address: The delivery address for your orders
Payment Information: Payment details are processed securely by Shopify Payments. We do not store your credit card or debit card details on our servers
Order History: Details of products you've purchased from us

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Communicate with you about your orders and deliveries
Send you updates about our products and promotions (you can opt out anytime)
Improve our website and customer experience
Comply with legal obligations

Order Fulfilment

We work with J&T Express to deliver your orders. We share your name, phone number, and shipping address with them solely for delivery purposes. They are required to handle your information securely and only use it to complete your delivery.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Shopping Cart: Remember items you've added to your cart
Google Analytics: Understand how visitors use our website so we can improve it
Meta Pixel (Facebook and Instagram): Show you relevant ads on Facebook and Instagram based on your browsing activity

You can control cookies through your browser settings, but disabling them may affect your shopping experience.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share your data with:

Shopify: Our e-commerce platform provider, to process orders and payments
J&T Express: Our delivery partner, to fulfil your orders
Google Analytics and Meta: For website analytics and advertising purposes

These partners are required to protect your information and use it only for the purposes we've specified.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted and processed securely through Shopify Payments.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to update or correct any inaccurate information
Deletion: Request that we delete your personal information, subject to legal requirements
Opt-Out: Unsubscribe from marketing emails at any time

To exercise any of these rights, please email us at hello@aeriiskin.com.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.